Five tools, one account

Slotum Casino responsible gambling basics

Play only from 18+, and every Slotum Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set your limit now

Malta Gaming AuthorityLicensed MGA/B2C/388/2008, regulated by the Malta Gaming Authority since 2008

Five essentials

Your protections, gathered in one place

These are the facts behind every Slotum Casino account held in Australia, kept quiet and plain.

Minimum age18+

Regulator and licenceMalta Gaming Authority, MGA/B2C/388/2008

National registerBetStop

Gambling helpline1800 858 858

Limit and exclusion help[email protected]

Built-in safeguards

Limit and control tools inside Slotum Casino

Reach for this block on the day play starts feeling less like a pastime than a plan.

Ceiling before play

You decide the most you want to add to the account over a period, and the account holds you to it when you would otherwise add more without thinking.

Stop-loss in place

Track what a session costs rather than what it returns, then switch this on when the chasing starts and the amounts stop being the point.

Reminder mid-session

Have the account notify you as play goes on, so a short sit does not quietly turn into an evening you did not plan.

Choose a pause

Step away for a stretch without closing anything down, and switch it on at the first sign that play is crowding out other things.

Distance from play

Close your access to play for a chosen spell, and choose it when a pause no longer feels like enough distance from the account.

Setting up

The moment you decide to slow things down

Use these steps on the day you want the decision made before play rather than after it.

Signed-in settings

Pick one control

Pick which control you want: a deposit limit, a loss limit, a reminder or a pause, and match it to the worry at hand.

Figure and stretch

Choose the figure and stretch that feel comfortable before the session rather than generous during it, then look the whole setting over twice.

Confirm and close

Confirm the setting once the details read correctly, then leave the page knowing the account will hold the line you chose.

When fun turns into pressure

Notice the first of these signals and you act while the choice is still yours; a limit set before the next session, or a pause, is the simplest first step back to play that stays entertainment.

Read through these and be honest about how many sound familiar.

Chasing a loss into the next session
Spending money set aside for bills
Hiding how long you played
Borrowing to keep your balance topped up
Playing to escape a flat or worried mood
Feeling restless until you log back in
Breaking your own limit without a thought

Keep anyone under 18 away from play

Opening your new account. Registration asks for a date of birth, and nobody under 18 gets an account. Documents such as photo identification and proof of address are then checked before the first withdrawal clears.

Hidden filter password. Install filtering software on shared phones and the family computer, then set it to cover gambling sites. Choose a password your child cannot guess, and keep the settings out of sight.

Talk before you accuse. Start with a calm conversation about what you have noticed, and leave blame out of it. The National Gambling Helpline takes calls at any hour from relatives as well as players.

Take back control of your play time

Pause the account briefly. Open your account settings and choose a time-out; it holds for the hours or days you pick and blocks play until it runs out. Your balance and details stay untouched, and the account reopens by itself.

Long-term account closure. Choose self-exclusion in your account when a pause is not enough; access closes for the long term you select and stays closed. An exclusion of this kind is not undone early, so decide with a clear head.

A block no provider can lift. Register with BetStop, the national self-exclusion register run by the Australian Government, at least three months or up to a lifetime, and the term cannot be shortened. Apply online in about five minutes, name a support person, and registered people cannot open accounts with the providers it covers. betstop.gov.au

When it feels heavy

Find people who will listen for free

Our support team answers around the clock, and these services sit outside the casino entirely.

National Gambling Helpline

Reach the National Gambling Helpline at any hour for free, confidential counselling by chat or email, self-help tools and a local service directory, for players and families alike. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Join Gamblers Anonymous Australia for peer support meetings held across the country, where people who gamble sit with others facing the same pull. gaaustralia.org.au

National Debt Helpline

Ring the National Debt Helpline for free financial counselling on gambling debt, on weekdays; advisers help players and their families work out a plan for what is owed. ndh.org.au

Five short points

A pause is not a lasting block

These notes settle which controls cover other sites and how long a chosen stop lasts.

Does a block on my Slotum Casino account apply to other casino sites?+

No. Set a self-exclusion in your Slotum Casino account and it applies to this brand only, not other casinos. BetStop, the national register run by the Australian Government (ACMA), covers licensed online and phone wagering providers: registered people cannot bet, open accounts or receive marketing.

Who do I contact to shut my account permanently?+

Yes. Email [email protected] from the address registered on the account to request permanent closure. The support team will explain the next step and what happens to any remaining balance.

Will a self-exclusion finish sooner if I ask support?+

No, it cannot. A self-exclusion runs for the full period you chose and cannot be shortened. Keep the account closed to play until that period ends, and choose a length that gives you a real break from gambling.

Why is proof of age required at Slotum Casino?+

Verification keeps anyone under 18 from playing and helps Slotum Casino meet its licensing duties under the Malta Gaming Authority. The legal minimum age for gambling is 18+, so age checks apply before play or withdrawal.

Where can I change a deposit limit later?+

Change a deposit limit in the limits section of your account: enter a new figure there and confirm it, and that setting replaces the old one. Revisit it before your next session, not after a loss.